Wishbox gives individual professionals an easier way to obtain helpful feedback quickly. The Wishbox lets the visitor or site user take a screenshot and add it to their issue report. Users can show the site owner or manager the problem and remove much of the guesswork in the resolution process. The screenshot eliminates much of the frustration that can come with trying to describe things using plain text between people who may have different understandings of technology and website design. The user can add a feedback button to give users a way to interact without interrupting their experience on the site. Email notifications let the user know when they have a new Wishbox submission. Users can also respond directly to the visitor through the notification email.
Wishbox appeared in 2011. Although it hasn’t received significant recognition yet, it is still a growing application that holds a lot of potential for many users. The site caters to individual site owners and online business owners who may not have a lot of time or manpower available to work through every issue their visitors experience. The application lets the user submit a screenshot as well as an explanation so the user can actually see the issue in action.
The main difference between Wishbox and other similar applications is the screenshot feature. The user can give their website visitors an easy way to submit a screenshot of an issue to accompany their complaint or suggestion. Text can be effective, however it is difficult for user with little to no website design or technological knowledge to explain some issues in detail. The screenshot lets the visitor show the user exactly what they are referring to in fewer words.
Wishbox is very professional and clean. The application manages to offer a service that integrates seamlessly with the user’s site without intruding on the visitor’s experience. The user can add a simple feedback tab that stays tucked out of the way until the user decides to access it. The web form is attractive and remains simple so it works for any type of website. Wishbox has put together a collection of tools and an interface that blends subtly with any site design while providing visitors with a user friendly way to submit their suggestions and site issues.
The registration process required for Wishbox is another appealing aspect that lets the user save time. A new user can click the black “Get Wishbox” button found along the left hand side of the homepage. A transparent pop up box appears and asks the user for their email address. This is where email notifications will be sent. After spending a few seconds watching the application generate a new Wishbox, the user is presented with the code needed to add it to their site. The user can preview the code prior to applying it.
All users can add Wishbox to their website or blog for free. There are no subscription fees and the user doesn’t have to register to begin utilizing the service. Each account is given up to 100 Wishbox submissions per month. The site does not offer information regarding fees or subscription options for users who receive more than 100 Wishbox submissions per month. Users who feel that 100 monthly submissions is not sufficient for their site should contact Interlogy LLC.
Wishbox is a helpful tool for website owners and managers who work alone or with a very limited team. The application lets users manage visitor issues and suggestions easily. The visitor can attach a screenshot so the user spends less time hunting down the issue and can get it corrected quickly. Wishbox also lets businesses and professionals open up the lines of communication between them and those who visit their sites.